Refund Policy
Effective Date: 01 Jan 2025
We are committed to ensuring customer satisfaction with our downloadable courses. While all sales are final due to the digital nature of our products, we offer a fair and transparent refund policy under specific conditions.
1. Eligibility for Refunds
Refunds may be granted under the following circumstances:
Refund requests will not be granted for:
2. Refund Request Process
If you believe you are eligible for a refund, please follow these steps:
Contact Us: Send an email to pinsteacher@gmail.com Next with the subject line "Refund Request."
Include the Following Details:Your order number or receipt. A description of the issue with the downloaded file. Any relevant proof of the problem, such as screenshots or error messages.
Response Time: Our team will review your request and respond within 5 business days. If eligible, your refund will be processed immediately.
3. Replacement Option
For defective or corrupted files, you may request a replacement product instead of a refund. Please indicate your preference in your refund request email.
4. Refund Timeframe
Approved refunds will be processed through the original payment method used during checkout. Depending on your payment provider, it may take 5–10 business days for the funds to appear in your account.
5. Disputes
If you experience an issue with your payment, please contact us directly at pinsteacher@gmail.com to resolve the matter. Escalating a dispute to your financial institution or Stripe without first seeking resolution with us may delay the refund process.
6. Contact Information
For any questions about our refund policy, please contact us at:
Dynamic Funds LLC
Email: pinsteacher@gmail.com
Phone: +33 7 67 22 96 29
Address: 16192 Coastal Highway Lewes, DE 19958, United States